Call Center Services

Give your customers peace of mind with access to a complete call center to answer questions, submit orders, and file requests. The Marco Corporation offers comprehensive call center services for any program including product distribution and ordering, contests, rebates, corporate merchandise programs, and sampling.

Unlimited Toll-Free Numbers and Fax Lines

We have generic, dedicated and vanity phone lines available.

  • A generic line is a basic answering service that provides your customers with a high level of service without company branding.
  • A dedicated line offers a more personal approach where we operate under your company name when we answer calls.
  • A vanity phone line gives you the ability to customize your phone number to include a catchy, easy-to-remember, relevant word within the digits.

Our live operators can answer your phone line in English, French, or Spanish with full integration of automatic voice response (AVR) features.

Want to know more ways The Marco Corporation can help you communicate with your customers? Check out our Printing & Direct Mail Marketing services and eCommerce website development page.

 

Contact Us

With over 200 employees across Canada and over 250,000 square feet of distribution space, we have the capacity to meet the demands of even the most complex programs.

Head Office

Address: 470 Hardy Rd. Brantford, ON, N3V 6T1

Phone: 888-636-6161

Fax: 519-751-0561

Email: sales@themarcocorporation.com

Office Hours: 8:00am to 5:00pm

Additional Location

Address: 225 Henry St. Brantford, ON, N3S 7R5

Phone: 888-636-6161

Fax: 519-751-0561

Email: sales@themarcocorporation.com

Office Hours: 8:00am to 5:00pm